Privacy Statement

Effective Date: May 2026

The Accident Compensation Corporation (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and protect personal information when you visit or use our website at acc.gov.ws.

By using this website, you agree to the terms outlined in this Privacy Statement.

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Postal or physical address
• Information submitted through online forms or enquiries
• Accident claim-related information voluntarily provided by users

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of visits
• Referring website addresses

2. How We Use Your Information

• To provide online services and respond to enquiries
• To process forms, applications, or claims
• To improve website performance and user experience
• To maintain website security and prevent unauthorized access
• To communicate updates, notices, or important service information
• To comply with legal and regulatory obligations

3. Cookies

Our website may use cookies and similar technologies to improve website functionality and enhance user experience.

• Remember user preferences
• Analyze website traffic and performance
• Improve website functionality and security

Users may choose to disable cookies through their browser settings; however, some parts of the website may not function properly.

4. Information Sharing and Disclosure

Accident Compensation Corporation does not sell, trade, or rent personal information to third parties.

• Where required by law
• To authorized government agencies or service providers assisting Accident Compensation Corporation operations
• To protect Accident Compensation Corporation systems, services, or legal rights
• With the consent of the individual concerned

5. Data Security

Accident Compensation Corporation takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

While we strive to protect information transmitted online, no internet transmission is completely secure.

6. External Links

Our website may contain links to external websites operated by other organizations or agencies. Accident Compensation Corporation is not responsible for the privacy practices or content of external websites.

7. Retention of Information

Personal information collected through this website will only be retained for as long as necessary to fulfill the purpose for which it was collected, or as required under applicable laws and government recordkeeping obligations.

8. Your Rights

• Request access to personal information held about you
• Request correction of inaccurate information
• Request clarification regarding how your information is used

9. Changes to This Privacy Statement

Accident Compensation Corporation may update this Privacy Statement from time to time to reflect changes in legal requirements, technology, or website services. Any updates will be published on this page.

10. Contact Us